New Town

Hill Street New Town

Customer feedback - what are they saying about us?

"I was so impressed with the quality of produce for my first delivery.  The delivery man was friendly and punctual and Hill Street were very helpful in getting the whole process up and running. Thanks so much."

"A very big thank you to Shannon for delivering my order out of delivery times. My mother was very happy with her produce and will look at more future orders."
 
"Hello Everyone at Hill St. Grocer. I frequent your store every Tuesday/Wednesday mornings when I visit my daughters and granddaughter who live in Pine Street West Hobart. We love your store!"
 
"Thanks for groceries I'm thrilled with purchases and the great service!"
 
"It was great to receive our first order, thank you. We shall be using Hill Street Grocer all the time from now on as it's so convenient."
 
"Thank you so much your service is fabulous fresh as fresh every time"
 
"Thanks so much for your wonderful produce and service this year - fantastic! Hope you all have a rolickingly happy Christmas and new year!"
 
"Very impressed with your prices, range, quality of fresh produce and most of all your $10 delivery fee to Ouse. Thank you so much for your excellent service and please keep up the excellent work!"
 
"Brilliant website and ordering system, wonderful service. I am guaranteed to keep using it."
 
"Excellent website. Congratulations & well done."
 
"The vegetables we ordered a week and a half ago are still fresher than any we could purchase locally. Very impressed with the service."
 
"I have been receiving Hill St deliveries for a year now and I just love it! I can't thank you enough! It's a joy to shop again! No parking issues! Healthy food choices!"
 
Catalogues
Dear Valued Customers,
We understand the community concern regarding COVID-19 and we are introducing measures to make it as safe as possible for you to shop online

Due to a masive increase in demand we have had to place limits on some of our delivery slots. This might mean that we are unable to accept your order for next day delivery. Our system will advise you of the next available slot at the checkout

We are now offering contactless delivery. This means that as a standard our delivery drivers won't enter your home unless you specifically request them to. If you require extra assistance with your order please leave a note at the checkout. 

We are currently experiencing high demand for certain products in our stores. To ensure that customers have access to these products we have introduced limits on some lines. Please note that quantities may be adjusted when we are packing your order to comply with these limits.

Rest assured that we are working with suppliers and transport services to try to keep as many items available as possible. We would encourage you to consider the "allow substitutions" option for your online order as this will enable us to provide you with a similar product (if available) in the event that the product you have selected is out of stock.

Thank you for your ongoing patience and understanding.