New Town

Hill Street New Town
Dear Valued Customers,
We understand the community concern regarding COVID-19 and we are introducing measures to make it as safe as possible for you to shop online

Due to a masive increase in demand we have had to place limits on some of our delivery slots. This might mean that we are unable to accept your order for next day delivery. Our system will advise you of the next available slot at the checkout

We are now offering contactless delivery. This means that as a standard our delivery drivers won't enter your home unless you specifically request them to. If you require extra assistance with your order please leave a note at the checkout. 

We are currently experiencing high demand for certain products in our stores. To ensure that customers have access to these products we have introduced limits on some lines. Please note that quantities may be adjusted when we are packing your order to comply with these limits.

Rest assured that we are working with suppliers and transport services to try to keep as many items available as possible. We would encourage you to consider the "allow substitutions" option for your online order as this will enable us to provide you with a similar product (if available) in the event that the product you have selected is out of stock.

Thank you for your ongoing patience and understanding.